A perfect sales email might take

[MasudIbne756]

even a top salesperson several hours or even days to collect all of the context about the customer, such as their marketing interactions, open service support issues, or what they have in their commerce basket. Generative AI can do that in an instant for every seller in your organization, as well as every service agent, every marketing manager, every commerce manager, and every developer — not just the top few percent.

2. Build better customer service to improve customer relationships
Companies are struggling to meet customers’ rising expectations for speedy solutions and increased personalization. Instead of having customers lose patience waiting on hold while service reps dig for solutions, generative AI can quickly craft the exact response required by combining knowledge culled from multiple articles and sources. Then, it can automatically generate post-call summaries.

“The productivity boost we can get from these generative AI america phone number list capabilities will allow us to create more capacity to focus on connecting and building relationships with customers,” Le said. “Think about being on the phone with a person who actually listens, hears you, understands you, and makes you feel truly seen.”

“It’s incredibly powerful to be able to look within thousands of knowledge articles and be able to generate the best answer to a customer support question in a very short period of time,” Baxter added.

This opens up more time for you to actually talk to a customer, to get to know their issue, and address it quickly. Generative AI can fill in the white space faster and let service agents get back to having better conversations and being more personable.