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UGC: what it is and how to use it in your marketing strategy

Posted: Sun Dec 22, 2024 7:15 am
by messi70
Have you heard of User Generated Content (UGC)? No? Then get ready, because you’ll want to add this powerful strategy to your marketing arsenal! User Generated Content is exactly what it sounds like: content created by your customers themselves. Yes, that’s right! They’re sharing photos, videos, and reviews about your company’s products or services.

Over 86% of businesses use user-generated content as part of their marketing strategy, according to Forbes . And the best part? It’s genuine , authentic , and of course, free !



4 reasons to consider UGC
Let’s be honest. Do you trust the honest opinion of another consumer more than a polished advertisement? UGC provides that trust and more:

Authenticity : Nothing beats the authenticity vietnam viral telegram of a genuine recommendation. When customers share their experiences, it creates a real connection with their audience. Plus, millennials find UGC 35% more memorable than content from conventional sources (learn more here !)
Natural Engagement : UGC generates organic interactions. People love to see what other consumers think and often end up sharing their own experiences.
Boosted SEO : More content means more visibility. Mentions and reviews spread across the web, improving search engine rankings.
Zero Cost : Imagine having amazing content without spending a dime. UGC is just that! Customers themselves help create valuable content for the brand.


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But… how do you integrate it into your company’s marketing strategy?
Now that you know what UGC is and why it’s so valuable, how can you start using it in your marketing strategy? Here are some practical tips:

1. Encourage sharing
First step: Make customers want to share their experiences. How? By offering something in return , such as discounts or recognition on the brand’s social media channels. Create a unique hashtag and encourage customers to use it. A contest can be a great way to motivate them even more.

2. Use UGC on social media and your website
Got UGC? Great! Now it’s time to share it . Repost those amazing photos and videos on your company’s social media channels. Add authentic testimonials to your website . Not only does this add value to your customers, it also shows potential new buyers how much you appreciate your brand.

3. Create an active community
A golden tip: create a community around your brand. Social media groups, online events, or even ambassador programs – anything goes. The more active the community, the more UGC will be generated.

4. Respond and interact
UGC isn’t just content to collect and share. It’s an opportunity for interaction ! Responding to comments, thanking people for sharing, and showing that your brand is always present does wonders for your customer relationships.



UGC is not just a trend; it is a revolution in the way brands connect with their consumers.
By encouraging, sharing, and engaging with customer-generated content, you’re building a strong, authentic community around your brand. So, what are you waiting for? Start incorporating UGC into your marketing strategy today and watch the results grow naturally!

Still undecided? Remember: User Generated Content is the social proof that future customers are looking for. Give them what they want, in a genuine and effective way.