In this section we will look at the psychological portraits of negotiators, which are presented in the business books of Ivar Unt and Roger.
Leader
A self-confident person with good taiwan whatsapp public speaking skills. Shows initiative in negotiations and speaks on behalf of the entire team.
To find common ground and cooperate with the leader: draw attention to yourself, ask clarifying questions, express your point of view, ask a third party to evaluate your ideas and the thoughts of the interlocutor. Think about what he wants to achieve. Give in to him in some situations, but think of actions that will allow you to get the same winning solution as the opponent.
Deputy leader
A person in this role closely monitors the negotiation process, listening to the dialogues. This may be a lawyer, economist or business partner. The deputy supports the management in everything, discusses more suitable solutions with them, acts as an advisor. In addition, he can manage the conversation and focus the attention of those present on the details of certain issues. For example, those that you decided not to raise during the main conversation. Thus, you may not be ready to answer his questions.
Stick to your plan and try not to change the subject. If additional questions arise, you can discuss them at the next meeting or say that you will give detailed answers in a few days. If you are aware that such opponents will be present at the negotiations, prepare several detailed answers to each point of your presentation.
Observer
This is the person responsible for observing, analyzing the information received and the nuances in the behavior of both parties. This is the analyst or executive assistant who writes down all the statements offered and tries to identify the hidden interests of the other party.
Distribution of roles in business negotiations
Regularly involve the observer in the discussion process to understand his thought process - ask questions and find out his opinion.
Nice guy
A sincere and sociable person with a smile on his face and strong gestures. Opponents feel sympathy and trust in him. This can make them relax their vigilance in difficult issues. This role can be played by the manager or his representative, whose only task is to distract attention.
Throughout the meeting, you won't notice anything suspicious. The team will feel good after the meeting, but you may find that you've been taken for a ride. Pay attention to other participants in the meeting and ask them additional questions.
Bad boy
An arrogant and defiant person who likes to interrupt and always expresses a negative opinion. This behavior leads to conflicts, but it is to his advantage that you lower your guard and accept the other side's terms.
Act calmly, do not fall for such tricks and do not show reciprocal aggression. Try to shift your attention to the other participants in the negotiations, and if for some reason this is impossible, answer the "troublemaker's" questions based on statistics that are difficult to refute.
Optimizer
A calm and focused person who analyzes the opinions of both sides. As a mediator, he can help break the deadlock and point out inaccuracies in the position of one of the parties.
Try to support the optimizer, and also listen to him, as he is able to stimulate the parties to reach an agreement.
Distribution of roles in business negotiations
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