Their story began in 2002, and today their product is db telegram used by 33,000 clients. This is no small success. LiveChat makes their product appealing. It’s extremely powerful, with features you won’t find in every live chat solution: omnichannel integration with chat tools like Facebook Messenger; the ability to augment chat with media messages and interactive messages; a chatbot, help desk, and knowledge base (available for an additional fee). It offers a user-friendly interface that makes interacting with the product simple. In addition to a polished chat console, there are apps for PC/Mac, as well as iOS and Android.
LiveChat's deep integration with major CRMs is also impressive. For example, the Salesforce integration works both ways, meaning you can export contacts and leads to Salesforce, and search Salesforce contacts/leads inside LiveChat. You can also use data from any CRM field to create "custom variables" that can in turn be displayed in chat windows to provide your agents with additional information about the visitor. LiveChat Pricing Starter: $16. Track up to 100 visitors in real time. Includes 1 targeted greeting/automation. Team: $33. Track up to 100 visitors. Unlimited targeted greetings + reports and unlimited chat history.