Who’s communicating with whom

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How they know each other
What their current sentiment is for one another
Any additional constraints such as economic headwinds or industry considerations
Good questions to ask, include:

What should this interaction inspire?
Is the output to one person or many?
Does it occur on a platform?
Does it create code that makes an action?
If businesses want to get up to speed fast, they’ll need someone who can help them create these more personalized interactive user journeys – and do it at scale.


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2. Systems design scales solutions
A design system is important to designers, because it creates standards that increase trust with users and makes interfaces easier to navigate. AI can augment that expertise in systems design – the practice of designing with scalable elements to improve the user experience.

The Salesforce Lightning Design System (SLDS) offers a library of design patterns. A potential application of AI would be to prompt it to ensure a design adheres to those patterns or brand themes, and to avoid harmful choices (also known as anti-patterns) that go against best practices.

When working with AI, designers can iterate along the way, tweaking the interface to meet user needs. This helps ensure users have an experience that feels familiar and easy to navigate.