Securing your open source code

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essential to protect your project and its users from potential vulnerabilities and breaches. By following these best practices, you can minimize security risks and build trust in your open source projects. Remember, security is an ongoing process, so continue to stay vigilant, adapt to emerging threats, and keep your codebase up-to-date with the latest security measures.
Join the Serviceblazer Community on Slack
Join the Serviceblazer Community on Slack
How to create a chatbot
Seventy-two percentOpens in a new window of customers won't reuse a company's chatbot after just one negative experience, so it's important to get it right. The good news: creating a chatbot is simpler than you might think. Here's how to get started:

Define your chatbot's purpose: What do you want your chatbot to do? Will it answer america phone number list customer service questions, help with online shopping, or provide tech support? Example: A customer service chatbot that answers FAQs about shipping and returns.
Develop knowledge articles: Build a knowledge base that your bot can draw from by writing detailed articles covering a wide range of topics. This will ensure that your bot can provide comprehensive and accurate information to customers in response to their queries.
Choose your channels: Choose the communication channels you want to integrate with your bot, like chat or messaging platforms. This selection should align with where your customers are most active and where they're most likely to seek assistance.