Canva Links Not Working in Mailchimp? Here's How to Fix It
Posted: Sun Aug 10, 2025 6:17 am
Email marketing is a key part of many businesses. Tools like Canva and Mailchimp help make it easy. Canva lets you create beautiful designs. Mailchimp helps you send them to your customers. They even work together. You can add your Canva designs right into your Mailchimp emails. However, sometimes a problem comes up. You create a great design in Canva. You add links to it. Then, you put it in your Mailchimp email. You send a test email. But the links do not work. This is a very frustrating problem. This article will help you understand why this happens. Furthermore, it will give you clear steps to fix it.
The Connection Between Canva and Mailchimp
Canva and Mailchimp have a special connection. This makes it easy for them to work together. You can design an image in Canva. Then, you can add it to your Mailchimp email with a single click. This saves a lot of time. You don't have to download the image first. You don't have to upload it later. The link between the two tools handles it all for you. The design appears in your email. You can then add links to the image. This is a great feature for small businesses. It lets them create professional-looking emails without a lot of technical skill.
Common Reasons for Broken Links
There are a few common reasons why links from Canva might not work in Mailchimp. For instance, the most frequent reason is a simple mistake. A link might have been typed incorrectly inside Canva. Maybe you missed a letter in the website address. This is easy to fix. Another reason is how the image is being used. You may have linked an image in Canva. But when it went to Mailchimp, the link did not transfer correctly. It can be a technical glitch. Furthermore, sometimes the problem happens with a group of images. You might have several images grouped in Canva. Only the top image will have the link. Therefore, it is important to check the details.
Understanding the Link Integration Process
When you use the Canva and Mailchimp integration, the process email data is usually simple. You create a design in Canva. You click a button to send it to Mailchimp. The design appears as an image in your email campaign. You can then click on this image inside Mailchimp. A window will pop up. In that window, you can add the link you want. This is how the link is added. The link is not "saved" with the image in Canva. You have to add it in Mailchimp. This is a common point of confusion. Therefore, you must be careful with how you add links. You must add them in Mailchimp after you import the design.
The Problem with Using Canva's Exported HTML
Canva lets you save designs in many ways. You can export a design as an image. You can also export it as a website. Exporting as a website gives you HTML code. Many people think they can copy this HTML code. They think they can paste it into their Mailchimp email. This is not a good idea. Mailchimp's email editor is not a web browser. It does not handle HTML code from other places very well. The code might break your email. It can also make your links not work. Therefore, you should always use the direct integration. Or, you can just export the design as an image. Then, you can add the image and link it in Mailchimp.
The Importance of Testing Links
Before you send your final email, you must test everything. Do not assume the links will work. Send a test email to yourself. Open the email on your computer. Open it on your phone. Click every single link in the email. Make sure each link goes to the right page. This step is very important. It is the only way to be sure everything works. If a link is broken, you can fix it before sending the email to everyone. This prevents you from sending an email that disappoints your customers. It ensures your email marketing campaign is successful.
Best Practices for Using Canva and Mailchimp
To avoid these problems in the future, follow a few best practices. Firstly, always use the direct integration. Do not copy and paste. Secondly, remember to add the link in Mailchimp. The link does not transfer from Canva. Thirdly, save your Canva designs with descriptive names. This makes them easy to find later. Fourthly, keep your designs simple. Avoid using too many different elements. Finally, and most importantly, always send a test email. Click every link. This simple checklist will help you avoid a lot of trouble. It will make your Canva and Mailchimp workflow much smoother.
The Connection Between Canva and Mailchimp
Canva and Mailchimp have a special connection. This makes it easy for them to work together. You can design an image in Canva. Then, you can add it to your Mailchimp email with a single click. This saves a lot of time. You don't have to download the image first. You don't have to upload it later. The link between the two tools handles it all for you. The design appears in your email. You can then add links to the image. This is a great feature for small businesses. It lets them create professional-looking emails without a lot of technical skill.
Common Reasons for Broken Links
There are a few common reasons why links from Canva might not work in Mailchimp. For instance, the most frequent reason is a simple mistake. A link might have been typed incorrectly inside Canva. Maybe you missed a letter in the website address. This is easy to fix. Another reason is how the image is being used. You may have linked an image in Canva. But when it went to Mailchimp, the link did not transfer correctly. It can be a technical glitch. Furthermore, sometimes the problem happens with a group of images. You might have several images grouped in Canva. Only the top image will have the link. Therefore, it is important to check the details.
Understanding the Link Integration Process
When you use the Canva and Mailchimp integration, the process email data is usually simple. You create a design in Canva. You click a button to send it to Mailchimp. The design appears as an image in your email campaign. You can then click on this image inside Mailchimp. A window will pop up. In that window, you can add the link you want. This is how the link is added. The link is not "saved" with the image in Canva. You have to add it in Mailchimp. This is a common point of confusion. Therefore, you must be careful with how you add links. You must add them in Mailchimp after you import the design.
The Problem with Using Canva's Exported HTML
Canva lets you save designs in many ways. You can export a design as an image. You can also export it as a website. Exporting as a website gives you HTML code. Many people think they can copy this HTML code. They think they can paste it into their Mailchimp email. This is not a good idea. Mailchimp's email editor is not a web browser. It does not handle HTML code from other places very well. The code might break your email. It can also make your links not work. Therefore, you should always use the direct integration. Or, you can just export the design as an image. Then, you can add the image and link it in Mailchimp.
The Importance of Testing Links
Before you send your final email, you must test everything. Do not assume the links will work. Send a test email to yourself. Open the email on your computer. Open it on your phone. Click every single link in the email. Make sure each link goes to the right page. This step is very important. It is the only way to be sure everything works. If a link is broken, you can fix it before sending the email to everyone. This prevents you from sending an email that disappoints your customers. It ensures your email marketing campaign is successful.
Best Practices for Using Canva and Mailchimp
To avoid these problems in the future, follow a few best practices. Firstly, always use the direct integration. Do not copy and paste. Secondly, remember to add the link in Mailchimp. The link does not transfer from Canva. Thirdly, save your Canva designs with descriptive names. This makes them easy to find later. Fourthly, keep your designs simple. Avoid using too many different elements. Finally, and most importantly, always send a test email. Click every link. This simple checklist will help you avoid a lot of trouble. It will make your Canva and Mailchimp workflow much smoother.