4# In PrestaShop, by default, we know the number of carts abandoned by users
It is a useful data because we can analyze the amounts, the products, see who the registered user is, if he purchased at a later time or not.
Prestashop abandoned cart tracking module
In the example in the photo, 44 abandoned carts were recorded in one day , a high number. We can recover them using an ad hoc module that allows us to configure the rules for abandoned carts, automating a process that, if done well, leads to a significant increase in sales .
In fact, you can automatically manage the sending of personalized emails based on rules that we set depending on the additional benefit we want to offer , so as to convince the potential customer nepal phone number to purchase (for example, by setting free shipping after 24 hours or an extra promo code). The module will automatically send a reminder email to the potential customer, reminding him that he was purchasing our product, with the link to the abandoned cart and the promo already inserted.
Here is the example of the form:
Creating a personalized reminder email
5# Activate Live Chat
Do you want to follow the customer and give him advice in real time, if you perceive that he is having difficulty in searching for products, completing the order, or registering? With Google Analytics you can control the average time spent in a shop, an interesting metric to understand when is the right time to activate the live chat and try to contact the customer. In the following photo, an example of how to activate the live chat on the official PrestaShop website, where the operator often also offers a small incentive to purchase such as a discount code .
PrestaShop: 5 Good Tips to Increase Your Average Cart Value
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