CAAC multiplayer management ads

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Success Story 2: Good Times
Good Times, which has 10 sports classrooms in the Shuangbei area, has chosen to focus on "conversation services" in order to respond to diverse market needs and utilize LINE to manage regular customers, aiming to increase member stickiness and spending power. Good Times uses Crescendo Labs' LINE marketing solution. While establishing a 360 consumer profile in MAAC, it further uses CAAC to improve service efficiency and consolidate 10 branches into a single account, which quickly reduces the LINE blocking rate to 7%, and 500 + Compared with the brand, the contact interaction indicator is close to PR 89!

CAAC improves service quality and comprehensively takes care of consumer journeys
The CAAC conversational interactive platform can automatically assign specialists to quickly match customers with branches and seamlessly initiate one-on-one services. In addition, the platform includes a laos whatsapp phone number message template function, which can create text, pictures, coupons and other content to share with the team. The CAAC AI assistant also assists in modifying emotional words, maintaining the professionalism and courtesy of customer service, and responding to customer needs faster and more effectively. , improve the overall service quality.

Complete case: Good Times OMO Marketing Case: 10 branches share 1 LINE OA to drive offline performance


The era of omni-channel is coming, and online and offline are undergoing comprehensive transformation!
Modern retail trends emphasize that brands must be closer to consumers. Omni-channel marketing has become a standard business strategy. How to further optimize the marketing system is the key to standing out in the market. You can refer to the successful case of NISSAN and choose LINE OA, which has the widest audience and the most instant interactive services. Combined with Crescendo Labs’ MAAC and CAAC tools, it can help brands efficiently integrate online and offline data, improve marketing efficiency, and provide the best consumer experience. .